Frequently Asked Questions

  1. What is Solution Focused Practice?
    Solution Focused Practice (SFP) is a talking therapy with a focus on exploring where a person currently is in life, where they would like to be and how to bridge that gap based on what is working already and doing more of it. For more info, visit our About Solution Focused Practice page
  2. How many sessions will I need?
    Using a Solution Focused approach means that there is no set amount of sessions. Instead, it depends on you and your situation. There is a rule in Solution focused Practice that the patient is given as many sessions as they need and not one more! You are the expert in your own life and we trust you to know when you feel ready to reduce sessions or finish altogether, could be 3 sessions, 10 or more, whenever you feel ready.
  3. What are our success rates?
    Approximately 70 to 80% of the people we work with are satisfied with the changes they have made to their situation or within their lives after completing sessions with us. These rates are in line with most private therapy services and with research that has been conducted around the outcomes of talking therapies.
  4. If I am not satisfied who can I complain to?
    If you are dissatisfied with the service you have received from us, please contact Steve Flatt or Suzi Curtis, both are senior clinicians as well as directors of Working Conversations. If after their initial response you feel that your issue has not been dealt with, then information can be provided for the complaints departments for the various professional and governing bodies within the psychological and counselling profession.